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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ally Batson

December 19, 2024

5  out of  5
rating by Ally Batson
"I could not be more thankful for Bri Smith at Chuck Knuth! With her hard work and dedication, she was able to help me find the best rate for auto and home insurance. I have been shopping around for awhile and nothing will compare to the rates being received from Chuck Knuth. Thank you Bri for being helpful, friendly, and professional! I will be using her and the company for all recommendations from here on out."
We responded:
"I'm so glad Bri could help you with your home and auto insurance! She does a wonderful job for our customers! We appreciate your business!"
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William Piper

December 18, 2024

5  out of  5
rating by William Piper
"Don is fantastic! Very helpful in getting everything situated with my move into the state and very responsive and able to answer any and all questions. Highly recommend!"
We responded:
"I'm glad Don could help you out and we are happy to have you join our agency! Welcome to MICHIGAN!"
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Robbie Walden

December 18, 2024

5  out of  5
rating by Robbie Walden
"I wanna give a big thank you to Briana Smith for helping me out, she was patient, kind, and had answers to all of my questions. She helped me save so much money for keeping the same full coverage I had before. I’ve recommended her to a lot people and will continue to do so."
We responded:
"I'm happy to hear we could save you some cash Robbie! We are here for any questions you may have! We appreciate you. "
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Didem Kochan

December 16, 2024

1  out of  5
rating by Didem Kochan
"I’ve had a frustrating experience with this office. They are unresponsive to emails and repeatedly misinform customers with incorrect details. My issue started when I noticed additional policy change payments on my account, which added my monthly payment to $35. Despite calling the office every month and being told "this is the last payment," the charges have continued for 4 months. In an email, I was assured that this was a one-time payment, yet I am still being charged more. This lack of transparency and accountability is unacceptable I cannot recommend this office to anyone looking for reliable service or honest communication."
We responded:
"I'm sorry to hear you had a bad experience with our agency. I will call State Farm and look into this billing issue for you. We appreciate your business Didem. "
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Lillian Hathorne

November 27, 2024

5  out of  5
rating by Lillian Hathorne
"I have NO complaints! Brianna Smith is my new BESTIE!…I got heard on speed dial! She is very professional and experienced with getting me a wonderful bundle package (home, automobile). Thank you Knuth State Farm Agency for hiring Bri!!!"
We responded:
"Hi Lillian, thank you so much for the amazing feedback! We’re thrilled to hear Brianna could help you find the perfect bundle for your home and auto insurance. We’re lucky to have her on our team, and I’ll make sure to pass along your kind words. If you ever need anything, don’t hesitate to reach out! – Chuck"
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Dawn Frosinos

November 13, 2024

5  out of  5
rating by Dawn Frosinos
"Briana Smith has been wonderful at answering all my questions. I have been working with her for a couple of months to find the best option for my husband and myself. We have been with another company for many years and were a little apprehensive to switch. But Briana made it very easy and we really appreciate her help and professionalism!!!"
We responded:
"Bri is great at what she does! Thanks so much for the 5-stars!"
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Insane Wrestling Revolution

November 1, 2024

5  out of  5
rating by Insane Wrestling Revolution
"Great place with wonderful staff"
We responded:
"Thank you so much for the 5-star rating! I’m so glad the team created a positive experience for you. If you have additional questions or concerns, please reach out! Thanks again for your support! - Chuck"
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Linda Nigro Wallach

October 23, 2024

5  out of  5
rating by Linda Nigro Wallach
"Truly appreciate all those involved at this office. They all go beyond making this as easy and simple as possible with Smiles and Kindness!"
We responded:
"Thank you, Linda! We truly appreciate your kind words. Our team is always committed to making things as easy and simple as possible, and we're glad to know the smiles and kindness made a difference. – Chuck"
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Maya Brown

October 11, 2024

5  out of  5
rating by Maya Brown
"I can’t thank Kay enough for all of her help with my auto and home insurance! She made the entire process so easy to understand and was incredibly patient with all my questions. Kay went above and beyond to find the best coverage for my needs at a great rate. Her professionalism and genuine care made me feel confident that I was going to be well taken care of. I highly recommend Kay to anyone looking for a knowledgeable and friendly insurance agent. Thank you, Kay, for your outstanding service!"
We responded:
"Thank you so much for the review Maya! We are happy to help with your auto and home insurance needs. We appreciate your business! "
Profile photo of Lindsey Bressler

Lindsey Bressler

October 4, 2024

5  out of  5
rating by Lindsey Bressler
"Leo helped me out with a smile and great attitude! I really appreciate this team and my relationship with them over the years."
We responded:
"Leo always has a smile and a great attitude!! He keeps us smiling and laughing at the office! We appreciate our relationship also Lindsey. "
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Charlotte Bryant

September 20, 2024

5  out of  5
rating by Charlotte Bryant
"I would like to share my experience with Briana Smith, she is very knowledgeable and helpful in making the insurance journey a true pleasure. You have an extreme treasure in this young lady . Keep up the good work, you will go very far"
We responded:
"Charlotte, thank you for the fantastic review! I am so glad to hear that Briana provided you with such a positive experience getting coverage. I will be sure to pass your kind words along to her. Let us know if there is anything else we can help you with. - Chuck "
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Sherita Miller

September 20, 2024

5  out of  5
rating by Sherita Miller
"I'm feeling very welcomed and looked after, thank you to Kim and Bri for your help and patience ⭐⭐⭐⭐⭐"
We responded:
"Sherita, thank you so much for the kind words! I am glad Kim and Bri made you feel welcomed and cared for. If there is anything else our team can help you with, let us know. We are happy to help! - Chuck "
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idk-

September 19, 2024

5  out of  5
rating by idk-
"I had a wonderful experience talking with Bri and having all my insurance questions answered. I will definitely recommend to friends and family. Kind, courteous office with a friendly staff. Can’t go wrong!"
We responded:
"Thank you for the wonderful review! We strive to provide our customers with the best service possible. We appreciate your business! "
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trivirgata r

September 13, 2024

5  out of  5
rating by trivirgata r
"Don is amazing at explaining insurance in a way I can understand. He made sure that I understand the cost to coverage comparison of what is most important to insure. I never considered that I pay way more to cover my $30k auto than I do to have a $500k life policy that covers my family. Thank you Don!"
We responded:
"Im very happy Don could help you with your auto and life insurance. We are an agency that helps our customers with ALL of their coverage needs and Don does a great job!"
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Jessica Laming

September 13, 2024

5  out of  5
rating by Jessica Laming
"Daniel worked to find a policy that worked for my family. Thanks Dan!"
We responded:
"Thank you for the review! We appreciate your business and the 5-stars!"
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Suzanne Caron

September 6, 2024

5  out of  5
rating by Suzanne Caron
"Ashley was very helpful. All my questions were answered. Thank you so much."
We responded:
"Thanks Suzanne! Ashley is awesome!"
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Nezy Birth

August 26, 2024

5  out of  5
rating by Nezy Birth
"I want to say a very big thank you to Kay Johnson for such a professional and accommodating way she help me out in setting up my insurance, throughout every step. She is so helpful and resourceful, made my time one the phone interesting I actually felt at home. Thank you so much ma and I pray your boss actually recognized what an employee they have with a heart at it to work and help the people to the best of he abilities. Thank you maiam I love u maiam"
We responded:
"We all know how big of a heart Kay has for sure!! I'm happy you felt at home! We appreciate your business and the review!"
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Maximilian Mah

August 17, 2024

5  out of  5
rating by Maximilian Mah
"Had a smooth experience setting up insurance policies with my agent at the Chuck Knuth office; friendly, patient, attentive and always willing to answer questions. 10/10."
We responded:
"Thank you for the kind words! We appreciate your business and the review!"
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Sarah Gumtow

August 16, 2024

5  out of  5
rating by Sarah Gumtow
"Kim Hawkins has been great to work with. Excellent service and always super helpful."
We responded:
"Kim is the best!! Thanks Sarah!"
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Izzie Williams

August 16, 2024

5  out of  5
rating by Izzie Williams
"Great agency! Kim is very knowledgeable on insurance and extremely helpful."
We responded:
"Thank you for the 5-star review Izzie!"
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Frank Smith

August 16, 2024

5  out of  5
rating by Frank Smith
"I had the pleasure of speaking with Bri. She was very nice and helpful, and had an answer for all my questions. Definitely the best experience I’ve had at an insurance company!"
We responded:
"We are happy we could help Frank! Thank you for the 5-star review!"
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Shiva Poudel

August 15, 2024

5  out of  5
rating by Shiva Poudel
"She is really kind and nice and willing to help their clients."
We responded:
"Thank you for the 5-star review!"
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Paul Kim

August 9, 2024

5  out of  5
rating by Paul Kim
"Great customer service! I was able to get everything done through email/phone without having to go into the office in-person, which was very convenient for me and saved a lot of time."
We responded:
"I'm happy you found convenience in our process Paul! Thank you for the review. We appreciate your business. "
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Jeong Sub Lee

July 26, 2024

5  out of  5
rating by Jeong Sub Lee
"Kimberly is very professional and has been incredibly helpful. I have already recommended this place to my friends several times."
We responded:
"Thank you for continuing to recommend us Jeong!! We are glad you find Kim professional and helpful! "
Profile photo of Sylvie Tran

Sylvie Tran

July 19, 2024

5  out of  5
rating by Sylvie Tran
"I had a great experience starting a new auto insurance policy with Ashley. She was very knowledgeable and took a lot of time to explain different options to me. Once I decided what I wanted, it was extremely easy to start the policy (10 minutes over the phone). Edit (1.5 years later): I've continued to have a positive experience with the folks here; they're very attentive, knowledgeable, and easy to reach. Thanks for everything!"
We responded:
"Thank you, Sylvie, for the wonderful review! Ashley does a fantastic job for our customers!!"